Get in Touch With Us

Got a question about one of the casinos we cover, spotted something that needs correcting, or just want to tell us what you think of the site? This page explains the best way to reach the Social Casinos team and what happens once your message lands in our inbox.

The Fastest Way to Reach Us

Email is the most reliable route. Write to us at [email protected] and a real member of our editorial team will read it — we don't hide behind auto-replies or chatbots. Include a short line about what your message concerns (a review, a bonus term, a general enquiry) so we can get it to the right person without back-and-forth.

We aim to reply within two working days. That timeline can stretch slightly during busier periods, particularly around new casino launches or major bonus updates, but every message gets a genuine response.

What You Might Want to Contact Us About

• Questions about a listed casino — If you want more detail on how a brand from our rankings, such as Cashed or SlotsGem, compares on payment speed, game selection or bonus terms, ask and we'll point you to what we know.
• Corrections and outdated details — Bonus offers, wagering requirements and licensing details change. If you notice something on coinsloot.com that looks stale or wrong, flagging it helps us keep the site accurate for every Canadian player who visits after you.
• Content suggestions — If there's a topic around Canadian online casinos you think we've missed, whether it's a payment method, a new provincial regulation, or a software provider, let us know what you'd find useful.
• Partnership or editorial enquiries — If you represent a casino brand or a payments provider and want to discuss how you might feature on the site, introduce yourself and explain what you have in mind. We're upfront that some listings on this site are commercial relationships, but those relationships never decide how a casino is rated or ranked.
• Responsible gambling concerns — If you or someone close to you needs support around gambling habits, mention this in your message. We'll point you toward appropriate provincial and national resources rather than trying to handle it ourselves.

What to Include for a Faster Answer

A little context saves everyone time. If your question relates to a specific offer, tell us the casino name and roughly when you saw the terms — bonus amounts and wagering conditions on sites like WinnerIsland or Betninja can update without much notice, so having a date helps us check against the current version.

If you're asking about eligibility, deposit limits or withdrawal timelines for a particular brand, let us know your province, since some terms and payment options vary slightly across Canada.

How We Handle Your Message

Every email is read by a person, not routed through a script. We don't sell contact details or use your message for anything beyond answering it and, where relevant, improving the accuracy of our content. If your feedback leads to a change on the site, we're happy to let you know once it's live.

Looking for Something Else First?

Before you write in, it's worth checking whether your question is already answered elsewhere on the site. Readers outside Canada's mainstream licensed market sometimes ask us about alternatives, and we cover that ground separately in our guide to trusted non-GamStop casinos in the UK if that's closer to what you're after.

Otherwise, we're glad to hear directly from you. Whether it's praise, criticism or a simple question about how a no deposit bonus works, your message helps us keep coinsloot.com honest and useful for the next reader comparing Canadian online casinos.